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Phoenix, Arizona, United States (hybrid)
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You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

At American Express the Enterprise Platform team was created in 2018 as partof the company’sFramework for Winning. Core to our purpose isreimagining theplatformsolution-deliverymodel to dramatically improve our strategic agility, speed to market, effectiveness of delivery and transparency.Our teams create solutions on the Salesforce platform by harnessing the power of Data, Machine Learning, and Artificial Intelligence to offer powerful selling and re-selling engines to acquire new clients and expand existing client relationships for 20K + Sales, CRM, and Marketers across the Enterprise.

We are looking for a Director of Engineering to lead a high performing team of engineers in iteratively developing new features and capabilities on the service cloud platform. Our application is fundamental to supporting our Sales and account management teams to establish and develop fantastic relationships with our customers.

The Director of Engineering partners with product owners, technology leaders, and engineers to develop roadmaps, design and implement cutting edge technology solutions, and drive modern engineering principles in accordance with our digital transformation strategy. You are energetic, accountable, proactive, and live and breathe the agile principles in every aspect of your job. Comfortable with ambiguity, you ask the tough questions, debate at the table, dissent where necessary, and commit where there's consensus.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.


  • 10+ years of experience in software engineering and data related services.
  • 8+ years hands-on experience working with Salesforce.
  • Demonstrated expertise managing complex integration solutions, such as, APIs, and Data integration layers (Batch & Real-Time)
  • 5+ years practical agile leadership experience.
  • Experience leading design, implementation and architecture governance within a large corporate environment.
  • Experience leading large distributed teams in a highly dynamic environment involving an onshore/offshore model.
  • Transformational leader with recent experience redefining engineering practices and culture.
  • Proven experience coaching, mentoring, and growing engineering talent.
  • Bachelor’s degree in related field or equivalent years of experience. Preferred degree in Computer Science or Mathematics.

Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and thePay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job Information

  • Job ID: 70949075
  • Workplace Type: Hybrid
  • Location:
    Phoenix, Arizona, United States
  • Company Name For Job: Amex
  • Position Title: Engineering Director
  • Job Function: Other Profession
  • Job Type: Full-Time
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